What good integration looks like in practice: a case study from our Persistent Physical Symptoms prototype

The government’s 10-year plan for healthcare in England, published yesterday, emphasises local, personalised, holistic healthcare, delivered by strong multi-disciplinary teams with non-clinical support at their core. For that to become a reality, good integration will be key. So we chatted to Tracy Huitson, Practice Manager at West Road Medical Centre in Newcastle upon Tyne, and our own Steffen Laukard about how they’ve worked together to bring this vision to life for our Persistent Physical Symptoms prototype.